Abstract
Globalisation, volatile markets, legal changes and technical progress have an immense impact on business environments in most industries. More and more IT is deployed to manage the complexity. As a result, companies and organisations have to handle growing volumes of data which have become a valuable asset. The ability to benefit from this asset is increasingly essential for business success. Therefore, fast storage, reliable data access, intelligent information retrieval, and new decision-making mechanisms are required. Business Intelligence (BI) and Performance Management (PM) offer solutions to these challenges. Before important aspects of both topics are analysed from different points of view, this chapter gives an introduction to concepts and terms of BI and PM.
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The terms and definitions of this chapter are also valid for the other chapters. However, the editors didn’t want the authors of other chapters to align to one single “truth”. In case authors intend to use terms in a different way, the readers will find a reference, and the corresponding terms will be explained in context of the specific chapter.
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Kemper, HG., Rausch, P., Baars, H. (2013). Business Intelligence and Performance Management: Introduction. In: Rausch, P., Sheta, A., Ayesh, A. (eds) Business Intelligence and Performance Management. Advanced Information and Knowledge Processing. Springer, London. https://doi.org/10.1007/978-1-4471-4866-1_1
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