Abstract
User interfaces are recognized as the major part of work for real programs, approximately 50 %. They have a very important impact on the way products are used, make the reputation of the organization that produces them, and may cause safety issues. Usability engineering (Nielsen, Usability engineering, 1993) has become a mandatory discipline in the production of systems. According to the International Standard Organization (ISO), usability is “the effectiveness, efficiency, and satisfaction with which specified users achieve specified goals in particular environments” (ISO 9241-11). This being said, we need to be careful about the interpretation of this definition. Indeed, “users” can be novice, occasional or expert in a given domain.
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Notes
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The term “computer-supported cooperative work” (CSCW) was coined in 1984 by Paul Cashman and Irene Grief to describe a mutlidisciplinary approach focused on how people work and how technology could support them. CSCW scientific conferences were organized in the USA within the ACM-SIGCHI community (Association for Computing Machinery—Special Interest Group on Computer Human Interaction). Conferences on the topic immediately followed in Europe and Asia. Related work and serious interest already existed in European Nordic countries.
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Centre Européen pour la Recherche Nucléaire (European Organization for Nuclear Research).
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Radio Frequency Identification.
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Design of Interaction and Validation in Aeronautics.
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Boy, G. (2013). Advanced Interaction Media. In: Orchestrating Human-Centered Design. Springer, London. https://doi.org/10.1007/978-1-4471-4339-0_8
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