Abstract
The innovation is an overlay to the outpatient electronic health record (EHR), which allows for whomever is seeing the patient to easily identify and act upon relevant protocols that are due while still respecting visit workflows. In essence, it makes it easier for providers to always offer the right care to the right patient at the right time. The innovation is called “View all Protocols,” and it presents to all credentialed and appropriate users of the EHR, all relevant care opportunities that the patient is due for, including presenting sufficient information by which to understand the protocol and why it is due; appropriate orders that may be executed to fulfill the protocol; and the ability to document why a protocol may not be otherwise addressed (such as a patient declining a test or procedure, or documenting that something was done elsewhere by another provider).
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Acknowledgements
I would like to thank the MedStar Health Ambulatory Quality Best Practice Group and the leadership of MedStar Health for its support and encouragement of this work; with a special thanks to the EVP for Medical Affairs and CMO, William L. Thomas, MD. and the MedStar Health EMR team for its technical support and patience with version changes. Particular thanks are due to Edward Miller, MD, the President and Medical Director of MedStar Physician Partners and the Co-Chair of the Ambulatory Quality Best Practice Group; and to my “co-conspirator” in any and all projects involving quality improvement using the EHR, Diane Hollingsworth, RNC, MAOM, CPHQ, Director of Quality Management and Education for MedStar Physician Partners. I would also like to thank John Janas, MD, the cofounder and president of Clinical Content Consultants, who regularly created a v1.0 of the prompts to my specs, and then graciously allowed me to suggest enhancements, that usually returned the prompts back to what he originally wanted to build.
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© 2013 Springer-Verlag London
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Basch, P. (2013). Making “Right” Easier. In: Berkowitz, L., McCarthy, C. (eds) Innovation with Information Technologies in Healthcare. Health Informatics. Springer, London. https://doi.org/10.1007/978-1-4471-4327-7_4
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DOI: https://doi.org/10.1007/978-1-4471-4327-7_4
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