Abstract
This chapter takes the concept of the Change Readiness Assessment which the author introduced in the previous chapter and lays out the specific content of each step of the first 90 days of a CPOE engagement. The chapter also includes the specific content of the executive workshop. The author also presents how their team assesses the organizational culture and the tools they use in that process.
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Notes
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Typically, this team includes the Executive Sponsor, the Medical Director, Clinical Applications Director, IT Director, Informatics Lead and the Change Manager.
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The team schedules the event so that every member of the C-Suite (CEO, COO, CFO, CNO and CMO) attends. We recommend you not hold the event otherwise.
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Typically, the directors include human resources, critical care, nursing, pharmacy, emergency department, surgery, patient financial services, information technology, and health information management. Other attendees include any physician champions, the community champion and the local informatics support including those who directly support the physicians.
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Anonymous citation, but in the CPOE world, a frequent quote of Dr. Rose.
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Smith PA. Change readiness at Adventist Health System: how organizational culture can help hospitals implement CPOE successfully. Denison Case Stud. 2010;5:2. http://www.denisonconsulting.com/Libraries/Resources/Adventist_cs_201007.sflb.ashx.
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Smith, P.A. (2013). CPOE Change Readiness Assessment. In: Making Computerized Provider Order Entry Work. Health Information Technology Standards. Springer, London. https://doi.org/10.1007/978-1-4471-4243-0_6
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DOI: https://doi.org/10.1007/978-1-4471-4243-0_6
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