Implementation and Management of a Successful Telerehabilitation Program in Speech Language Pathology
Development of a successful telerehabilitation program involves planning in the initial stages and continuous quality improvement throughout the implementation of such a program. Key elements include choice of telecommunication technology, setting up of the environment, attention to business aspects, staff preparation, and client selection. This chapter offers guidelines for planning and starting a telerehabilitation program that includes essentials to consider during this phase. A general overview of technology is presented. Pointers for preparing an environment conducive to a successful telerehabilitation application are outlined. Preparation and training of staff and clients are components of a thriving program. And finally, a marketing plan is the process for communicating to clients and partners who may benefit from a telerehabilitation program.
KeywordsContinuous Quality Improvement Stimulus Item Telephone Service Telecommunication Technology Marketing Plan
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