Abstract
This chapter provides a conceptual framework for emergent design that is crucial in the cloud environment where the device, the customer relationships and the interactivity of that device with other devices creates the full user experience. The framework draws on improvisational thinking in devised theatre as a basis for incorporating storytelling and problem-finding into the designer’s work. The chapter concludes with an example and an assessment of the benefits and the challenges to using this framework.
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Petrick, I.J., Ayoub, P.J., Prindible, M.J. (2013). Improvisation in the Cloud: Devised Theatre in Support of Problem-Finding. In: Carroll, J. (eds) Creativity and Rationale. Human–Computer Interaction Series, vol 20. Springer, London. https://doi.org/10.1007/978-1-4471-4111-2_14
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DOI: https://doi.org/10.1007/978-1-4471-4111-2_14
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