Enhancing the Usefulness of Community Chat Rooms: Application of Autonomous Agents

  • Mikael B. Skov


Autonomous agents or software agents are widely recognized for their potential abilities to solve many of the problems associated with the Internet of retrieving and filtering information (Lieberman, 1997; Thomas and Fischer, 1996). Software agents have already been applied in various settings for identifying, filtering and retrieving relevant information for Internet users (Bradshaw, 1997; Lieberman, 1997; Theilmann and Rothermel, 1998; Thomas and Fischer, 1996). Some even argue that the introduction of autonomous agents may lead to a completely different kind of interaction with computers where you view the system as a personal assistant rather than a tool (Negroponte, 1997; Norman, 1997; Erickson, 1997). Application of software agents holds many promising advantages and opportunities; however, the development and application of software agents is still in its early years and is not yet an established field leaving plenty of room for further research and development.


Multiagent System User Profile Autonomous Agent Software Agent Virtual Community 
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© Springer-Verlag London 2001

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  • Mikael B. Skov

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