Abstract
In the near future, the success or failure of any company will be determined by how effectively and explicitly it manages its knowledge. The time has come for companies to start treating their knowledge as a corporate asset.
The processes by which software companies develop their products are the core components of their business. It is vital that the knowledge about these processes be managed effectively and explicitly. This paper presents research which is a starting point for such knowledge management. It shares findings about the kind of implicit knowledge management that exists within two software processes in a small Irish software company.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Como Massimo, Kugler Hans-Jurgen, “Software Process Improvement? CMM and ISO for Small Companies. Case Study of an Italian SME: ‘Sodalia’”, Tri-Spin News, Newsletter No. 3, June 1996.
European Software Institute (ESI), 1997, URL http://www.esi.es/. Accessed in June, 1997.
McNiff J, Lomax P, Whitehead J, “You and Your Action Research Project”, Routledge, UK, 1996.
Malhotra Yogesh, “Knowledge Management in Inquiring Organisations”, 1997, URL http://www.brint.com/km/km.htm. Accessed in September, 1997.
Maykut P, Morehouse R, “Beginning Qualitative Research: A Philosophic and Practical Guide”, Falmer Press, London, 1994.
Nevis Edwin C, DiBella Anthony J, Gould Janet M, “Understanding Organisations as Learning Systems”, Sloan Management Review, Winter, 1995.
Paulk Mark C., Curtis Bill, Chrissis Mary Beth, Weber Charles V, “The Capability Maturity Model for Software, Version 1.1”, Technical Report SEI-93-TR-24, Software Engineering Institute, Carnegie Mellon University, U.S.A., 1993.
Payne Laurie W, “Unlocking an Organisation’s Ultimate Potential Through Knowledge Management”, 1996, URL http://www.apqc.org/prodservinpractice.cfm. Accessed in November, 1997.
Riley J, “Getting the Most from Your Data”, Technical & Educational Services Ltd. UK, 1990.
Sanders Joc, ed., “Assessing Your Software Process”, Tri-Spin News, Newsletter No. 1, January, 1996.
Skynne David, “Management Insight No.1, The Global Knowledge Economy: And its Implications for Business”, Second Series, 1997, URL http://www.skyrme.com/. Accessed in November, 1997.
Stein, Eric W, “Social and Individual Characteristics of Organisational Experts”, International Journal of Expert Systems, Vol. 8, No. 2, 1995.
Steinmann Christian, Stienen Hans, “SynQuest — Tool Support for Software SelfAssessments”, Software Process — Improvement and Practice, Vol. 2, 1996.
Vasandani Vijay, “Knowledge Organisations in Intelligent Tutoring Systems for Diagnostic Problem Solving in Complex Dynamic Domains”, IEEE Transactions on Systems, Man, and Cybernetics, Vol. 25, No 7, July 1995.
Zack MH, Reisman JG, Serino M, “Knowledge Management and Collaboration Technologies”, 1996, URL http://www.lotus.com. Accessed in September, 1997.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1999 Springer-Verlag London
About this paper
Cite this paper
Meehan, B., Richardson, I. (1999). Is There Any Implicit Knowledge Management Within Software Processes?. In: Wood-Harper, T., Jayaratna, N., Wood, B. (eds) Methodologies for Developing and Managing Emerging Technology Based Information Systems. Springer, London. https://doi.org/10.1007/978-1-4471-3629-3_21
Download citation
DOI: https://doi.org/10.1007/978-1-4471-3629-3_21
Publisher Name: Springer, London
Print ISBN: 978-1-85233-079-8
Online ISBN: 978-1-4471-3629-3
eBook Packages: Springer Book Archive