Dialog Structure and Cooperative Task Performance in Two CSCW Environments

  • Alison Newlands
  • Anne H. Anderson
  • Jim Mullin
Part of the Computer Supported Cooperative Work book series (CSCW)

Abstract

Face-to-face communication is the most frequently used form of communication in general, and the mode of communication most often used for collaboration. In recent years, however, many new forms of communication technology have been developed, such as fax, e-mail, video phones and video conferencing. While these technologies can be used to support Computer Supported Cooperative Work (CSCW), research is required to observe what effects they have on communication and collaboration. In this chapter we will describe two studies carried out to investigate two very different forms of technology mediated communication used in supporting collaborative work.

Keywords

Clarification Unat 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Copyright information

© Springer-Verlag London 1996

Authors and Affiliations

  • Alison Newlands
  • Anne H. Anderson
  • Jim Mullin

There are no affiliations available

Personalised recommendations