Organizational Intelligence and Negotiation Based DAI Systems — Theoretical Foundations and Experimental Results

Abstract

Today’s organizations are faced with rapidly changing markets, global competition, decreasing cycles of technological innovations, world wide (and just in time) availability of information, and dramatic changes in their cultural, social, and political environments. In such highly dynamic environments, the expertise of many agents, both computational and human, needs to be combined and coordinated, in order to achieve effective and informed decision making. It is our belief that the organization of the twenty first century will not solely take account of the human factors, but will be comprised of human and computational agents and recognized as organizations within their own right. Two perspectives arise from such scenarios: On the one hand, organizational theory needs to much more explicitly incorporate these new computer-based data and information processing tools into its body of knowledge and research. This, in turn, requires computational technologies to be appropriate and amenable to assimilation into the organization.