Information Society and Technological Impact
Organizational use of Information Technology (IT) has evolved through several distinct stages over the last 30 years. Initially there was a heavy focus towards operational improvements centred around reduced costs, followed by a tactical emphasis upon achieving improved effectiveness, particularly for the individual. More recently, interest in IT has been dominated by the strategic contribution it can make towards gaining competitive advantage.
KeywordsBusiness Process Information Society Asynchronous Transfer Mode Electronic Data Interchange Business Communication
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