Abstract
This chapter introduces the concept of software agents and focuses on their impact at the level of the user interface, particularly the relationship between the level of task action undertaken by agents and their corresponding representation to the user. It is proposed that this relationship is central to the widespread acceptance of software agents because it will shape the dynamics of current and future interactions. Existing interaction strategies adopted by human problem solving groups are reviewed, and cooperation is proposed as a behavioural metaphor on which to base software agents. The chapter concludes with a description of a prototype cooperative partner agent, developed as part of the Human Computer Cooperation Project (Alvey MMI/062), undertaken at the LUTCHI Research Centre.
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© 1994 Springer-Verlag London Limited
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Smyth, M. (1994). Towards a Cooperative Software Agent. In: Connolly, J.H., Edmonds, E.A. (eds) CSCW and Artificial Intelligence. Computer Supported Cooperative Work. Springer, London. https://doi.org/10.1007/978-1-4471-2035-3_1
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DOI: https://doi.org/10.1007/978-1-4471-2035-3_1
Publisher Name: Springer, London
Print ISBN: 978-3-540-19816-1
Online ISBN: 978-1-4471-2035-3
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