The Role of Replication in the Development of Remote CSCW Systems
The idea that interactive human-computer systems should enhance or augment existing work practices appears frequently in the Human-Computer Interaction (HCI) literature. Jonathan Grudin, when reporting on Douglas Engelbart’s address to the CSCW ’88 conference, observed that “his [Engelbart’s] principal interest lies in describing or identifying the vanguard communities that will drive the field forward and in building systems that augment the work of these groups” (Grudin 1989. Such appeals to augment and enhance the human’s experience of work imply novelty and invention in human-computer system design.
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