Abstract
The paper discusses the role and significance of tacit knowledge in dialogue for the design process of computer based applications. In particular knowledge based systems and multimedia communications. In both these technologies the nature of the communication amongst designers, and designers and users affects the nature of the end product and its use. In the case of knowledge based systems, the focus on dialogue is on the knowledge engineering process. In the case of multi-media communications, the focus is on the dialogue amongst designers in a design team who are at various times, both designers and users in relation to each other.
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© 1992 Springer-Verlag London Limited
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Gill, S.P. (1992). Dialogue and Design of Computer-Based Technology. In: Masuda, Y. (eds) Human-Centred Systems in the Global Economy. Artificial Intelligence and Society. Springer, London. https://doi.org/10.1007/978-1-4471-1967-8_21
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DOI: https://doi.org/10.1007/978-1-4471-1967-8_21
Publisher Name: Springer, London
Print ISBN: 978-3-540-19745-4
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