The Enterprise Design Manifesto A New Approach to Computer Systems Development
It is increasingly being recognised that all is not well in the profession of systems design. The reporting of expensive cost over-runs and abandonment of systems before completion is an everyday occurrence and an academically verified phenomenon. In addition, the satisfaction of users with systems that do achieve completion is by no means universal, many executives and professionals find that computing and information technology (IT) offers them nothing of personal relevance. Others have found that the benefits of new technology have fallen short of expectations, or been positively harmful.
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