Abstract
The belief that user-centred design practices are central to the successful delivery of information technology is widespread. But this view is rarely justified in terms of successful applications of these practices in industry. This chapter helps redress the imbalance by reporting experiences from a project that applied a structured and user-centred approach to the design of an interactive computer system within an international law firm and some of the lessons learned.
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References
D.P. Browne, (1994) STUDIO: Structured User Interface Design for Interaction Optimization, Prentice Hall.
D. Harel (1987) “Statecharts: A Visual Formalism for Complex Systems”, Science of Computer Programming, vol. 8, pp. 231–74.
I.M. Jacobson, P. Christerson, P. Jonsson and G. Overgaard (1992) Object-Oriented Software Engineering: A Use Case Driven Approach, Addison-Wesley.
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© 1998 Springer-Verlag London Limited
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Browne, D., Friend, J. (1998). A Structured Approach to User Interface Design. In: The Politics of Usability. Practitioner Series. Springer, London. https://doi.org/10.1007/978-1-4471-1530-4_5
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DOI: https://doi.org/10.1007/978-1-4471-1530-4_5
Publisher Name: Springer, London
Print ISBN: 978-3-540-76181-5
Online ISBN: 978-1-4471-1530-4
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