Organisational Learning using Near-Miss and Accident Data within and outside your Organisation

  • Floor Koornneef
  • André Spijkervet
  • Jurek Karczewski
Conference paper


This paper describes our experiences with creating learning organisations in the domain of safety and risk management. The useability of accident and incident data for direct feedback to operational risk control will be discussed. Principles will be described of Knowledge Management (KM) in relation to organisational learning. The application of KM and of a relevant knowledge framework for the collection and interpretation of (near-miss) accident data enable organisations to learn faster, more effectively and more efficiently from incidents within a network of organisations. This has been demonstrated in a technology transfer project.


Knowledge Management Feedforward Control Occupational Accident Knowledge Asset Accident Data 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag London Limited 1996

Authors and Affiliations

  • Floor Koornneef
    • 1
  • André Spijkervet
    • 2
  • Jurek Karczewski
    • 1
  1. 1.Safety Science GroupDelft University of TechnologyThe Netherlands
  2. 2.CSC Computer SciencesAmsterdamThe Netherlands

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