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BIS 2000 pp 3-19 | Cite as

On Capturing Exceptions in Workflow Process Models

  • Shazia W. Sadiq
  • Maria E. Orlowska

Abstract

Exceptions have always been a major source of complexity and limitation in business process automation. In this paper we review exception handling from the perspective of large business processes that involve several, possibly heterogeneous and distributed information systems. The aim is to capture behavior which represents deviations from the normal process, but still can be anticipated, and handled accordingly. These exceptions are useful and a key to effective and flexible processes. Using workflow techniques as instruments of business process modeling, we provide methodological guidelines for analyzing exceptional behavior and designing special constructs within the process model that support useful exceptions.

Keywords

Business Process Failure Condition Exception Process Business Process Modeling Exception Rule 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Verlag London Limited 2000

Authors and Affiliations

  • Shazia W. Sadiq
    • 1
  • Maria E. Orlowska
    • 1
  1. 1.Department of Computer Science and Electrical EngineeringThe University of QueenslandQueenslandAustralia

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