Abstract
Wireless telephony adoption is on the rise in many parts of the world (Cahners In-Stat Group, 2000), with recent technological innovations continuing to enhance the capabilities of the technology (McGinity, 1999). The market is extremely competitive. Service providers and wireless handset manufacturers, therefore, are faced with the challenge of designing wireless services and handsets to retain customers.
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© 2002 Springer-Verlag London
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Palen, L., Salzman, M. (2002). Welcome to the Wireless World: Problems Using and Understanding Mobile Telephony. In: Brown, B., Green, N., Harper, R. (eds) Wireless World. Computer Supported Cooperative Work. Springer, London. https://doi.org/10.1007/978-1-4471-0665-4_10
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DOI: https://doi.org/10.1007/978-1-4471-0665-4_10
Publisher Name: Springer, London
Print ISBN: 978-1-85233-477-2
Online ISBN: 978-1-4471-0665-4
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