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Group Dynamics Meet Cognition: Combining Socio-Technical Concepts and Usability Engineering in the Design of Information Systems

  • Andrew Dillon
Part of the Computer Supported Cooperative Work book series (CSCW)

Abstract

Socio-Technical Systems Theory (STST) has been widely mentioned and applied in the domain of information systems implementation (see e.g. Eason, 1988; Mumford, 1983b). In a review of the theories of models that seek to predict user acceptance of new information technology, Dillon and Morris (1996) noted that the term “socio-technical” has become widely applied to a mix of theoretical positions that do not all share the original psychodynamic views of socio-technical thinkers.

Keywords

Technology Acceptance Model Interface Design Usability Engineering Usability Engineer Innovation Diffusion Model 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag London 2000

Authors and Affiliations

  • Andrew Dillon

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