Supporting knowledge-driven processes in a multiagent process management system

  • John Debenham


A knowledge-driven process is guided by its ‘process knowledge’ and ‘perfonnance knowledge’. The goal of a knowledge-driven process may not be fixed and may mutate. Knowledge-driven processes are a characteristic of emergent processes. Emergent processes are business processes that are not predefined and are ad hoc. Process knowledge typically contains a substantial component of general knowledge and it is generally infeasible to build a system that represents it. A multiagent process management system provides substantial support for knowledge-driven processes. This system assists the users to manage these processes. The agents negotiate with each other to distribute the responsibility for managing sub-processes. Emergent processes may have goal-directed sub-processes if this is so then these sub-processes are completely managed by this system.


Business Process Multiagent System Process Knowledge Process Goal Process Instance 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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© Springer-Verlag London 2001

Authors and Affiliations

  • John Debenham
    • 1
  1. 1.University of TechnologySydney

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