Abstract
This paper explores the use of the Human-System process (HS) model in managing the human-related risk in complex systems. The HS model is a proposed ISO Publicly Available Specification (PAS) [ISO PAS tba:2002] A specification for the process assessment of human-system issues. It presents a view of the system life cycle with an emphasis on the identification and handling of issues related to people (users and other stakeholders). The model is focused on system acquisition and operation but includes processes related to Human Resources (e.g. selection and training). It is intended for use in process assessment and improvement, but could also support planning and the assessment of competence. A process assessment approach to IEC 61508 [IEC 61508:1998] has been proposed for software-related processes [Benediktsson et al 2001], and is recommended here as a validated means of assessing organisational capability to deliver systems in a user-centred manner. The relationship between the processes in the HS model and those required by Health and Safety is discussed. The HS model is also proposed as a means of addressing compliance with Regulations across sectors in a consistent way.
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© 2002 Springer-Verlag London
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Jones, B.S., Earthy, J. (2002). The Processes to Manage (and Minimise) the Human Risk in Complex Systems. In: Redmill, F., Anderson, T. (eds) Components of System Safety. Springer, London. https://doi.org/10.1007/978-1-4471-0173-4_7
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DOI: https://doi.org/10.1007/978-1-4471-0173-4_7
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