Abstract
The applicability of the Know-Net knowledge management (KM) solution was tested in organizations that exhibit a high degree of knowledge utilization in their operations: knowledge intensive organizations (KIOs). The term knowledge-inten-sive organizations has been recently introduced and reflects mainly the emergence of the post-industrial, knowledge economy, in which the traditional distinction between “manufacturing” and “services” is blurred, and where the role played by manufacturing is steadily being fused with new service industries and service professions. KIOs have the following characteristics: they are networked organizations, they are customer adapted and their most critical asset is their people.
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© 2003 Springer-Verlag London
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Mentzas, G., Apostolou, D., Abecker, A., Young, R. (2003). Case Studies of the Know-Net Solution. In: Knowledge Asset Management. Advanced Information and Knowledge Processing. Springer, London. https://doi.org/10.1007/978-1-4471-0069-0_5
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DOI: https://doi.org/10.1007/978-1-4471-0069-0_5
Publisher Name: Springer, London
Print ISBN: 978-1-4471-1109-2
Online ISBN: 978-1-4471-0069-0
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