Integration for Evaluation

  • J. H. Erik Andriessen
Part of the Computer Supported Cooperative Work book series (CSCW)


The various strands of the previous chapters will be brought together in this chapter. The concepts and theories presented will be integrated into a set of three models with the objective of providing a framework for evaluation. The models are developed in Sections 8.1 and 8.2, while in 8.3 and 8.4 an explanation is given of how collaboration technology tools, and the setting in which they are used, can be evaluated systematically, using the models.


Human Computer Interaction Concept Evaluation Relevant Theory Previous Chapter Heuristic Model 
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Copyright information

© Springer-Verlag London 2003

Authors and Affiliations

  • J. H. Erik Andriessen
    • 1
  1. 1.Faculty of Technology, Policy and Management, Department of Work and Organizational PsychologyDelft University of TechnologyDelftThe Netherlands

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