Abstract
In change work we have the ambition to improve or enhance different activities within a specific situation or context. We can think of e.g. changes in society, in organisations or in family life. In this case the focus will be on change work in organisations; private companies as well as in public services. Change work implies a purposeful growth and development of organisations. This development work can be performed by operating in networks (inter-organisational change) or accomplished by undertaking individual measures (intra-organisational change). By information systems development (ISD) we mean analysis, design and implementation of useful IT systems in companies. ISD is nowadays regarded as an essential and vital part of change work in organisations. This paper presents ten lessons learned from working with information systems development in a change work context.
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Nilsson, A.G. (2011). Change Work in Organisations. In: Pokorny, J., et al. Information Systems Development. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-9790-6_44
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DOI: https://doi.org/10.1007/978-1-4419-9790-6_44
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