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Information Systems Development pp 503–516Cite as

Using Agile Practices to Build Trust in an Agile Team: A Case Study

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Abstract

Trust is an important aspect of any software development team, but particularly with self-managing teams as team members are very dependent on one another. Agile teams are considered to be self-managing and they employ many different to function as an agile team. While there have been many studies of trust in software development teams few have examined trust in an agile context with even less focus on how specific may contribute to trust. The purpose of this study is to examine how three agile practices—the , and —may support and facilitate trust in an agile team. An exploratory case study of one agile team was conducted. The findings indicate that while factors such as environmental conditions and personal characteristics of team members must be considered, can also contribute to building trust among team members. They may also highlight the existence of a lack of trust.

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Authors and Affiliations

  1. Business Information Systems, J. E. Cairnes School of Business and Economics, National University of Ireland, Galway, Ireland

    Orla McHugh, Kieran Conboy & Michael Lang

Authors
  1. Orla McHugh
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  2. Kieran Conboy
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  3. Michael Lang
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Corresponding author

Correspondence to Orla McHugh .

Editor information

Editors and Affiliations

  1. Fac. Mathematics & Physics, Dept. Software Engineering, Charles University Praha, Malostranske nam. 25, Praha 1, 118 00, Czech Republic

    Jaroslav Pokorny

  2. Dept. Information Technologies, Attn. Prof. Jiri Vorisek, Prague University of Economics, Nam. W. Churchilla 4, Praha, 130 67, Czech Republic

    Vaclav Repa

  3. Fac. Mathematics & Physics, Charles University, Praha, Malostranske nam. 25, Praha 1, 118 00, Czech Republic

    Karel Richta

  4. College of Business & Economics, Dept. Information Technology &, Boise State University, Univesity Dr. 1910, Boise, 83725-1615, Idaho, USA

    Wita Wojtkowski

  5. Fac. Information Technology, Monash University, Clayton, 3800, Victoria, Australia

    Henry Linger

  6. Dept. Accountancy & Finance, National University of Ireland, University Road, Galway, Ireland

    Chris Barry

  7. Dept. Accountancy & Finance, National University of Ireland, University Road, Galway, Ireland

    Michael Lang

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© 2011 Springer Science+Business Media, LLC

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McHugh, O., Conboy, K., Lang, M. (2011). Using Agile Practices to Build Trust in an Agile Team: A Case Study. In: Pokorny, J., et al. Information Systems Development. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-9790-6_40

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  • DOI: https://doi.org/10.1007/978-1-4419-9790-6_40

  • Published:

  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4419-9645-9

  • Online ISBN: 978-1-4419-9790-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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