Abstract
In recent years, theory and research on issues of identity have addressed a range of topics relevant to organizations, such as leadership, motivation, communication, decision-making, negotiation, productivity, stress and well-being. Identities in organizations can be defined at different levels, including the individual (people’s personal identity within the organization), group (teams within an organization), organizational (the organization as a whole) and cultural (commonalities in identity within a society as a whole). Moreover, identity processes can manifest themselves as context-determined consequences of organizational life, as strategic responses to organizational conditions, as motivators of organizational goals and behaviour, as determinants of normative and organizational influence, and as organizational and political projects in their own right. Organizations make us who we are, and who we are determines the type of organizations that we make. A key goal of this chapter is to place this very diverse body of work within the broader canvas of organizational and social psychological research. We consider theoretical and practical contributions to our understanding of both organizations and the nature of identity, by first outlining key identity processes specified with social identity theory (SIT) and self-categorization theory (SCT) and then demonstrating how these provide the basis for an integrated analysis of three central organizational topics: leadership, motivation and stress. A fundamental point that emerges from this review is that processes pertaining to organizational identity are central to the meaning, form and dynamics of organizational life — as well as to the fact that organizational life is possible at all.
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Work on this chapter was supported by a grant from the Economic and Social Research Council (RES-062-23-0135).
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Haslam, S.A., Ellemers, N. (2011). Identity Processes in Organizations. In: Schwartz, S., Luyckx, K., Vignoles, V. (eds) Handbook of Identity Theory and Research. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-7988-9_30
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