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Retaining Knowledge Through Communication

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Book cover How Organizations Remember

Part of the book series: Organizational Change and Innovation ((OCI,volume 2))

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Abstract

At an organizational level, communication is a significant part of knowledge ­retention. For knowledge to be usefully retained at an organizational level, it must be accessible to a significant number of people in the organization. The knowledge, however, is retained more widely as it is communicated. This means that communication mechanisms are also collective knowledge retention structures.

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Authors and Affiliations

  1. Faculty of Education, Monash University, Clayton, Victoria, Australia

    Paddy O’Toole

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  1. Paddy O’Toole
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Correspondence to Paddy O’Toole .

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O’Toole, P. (2011). Retaining Knowledge Through Communication. In: How Organizations Remember. Organizational Change and Innovation, vol 2. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-7524-9_4

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