Abstract
Queueing systems, by description, are really any types of service systems where customers may have to wait in a queue for service when the server is not available or busy attending to other customers. These types of systems are prevalent in our everyday life activities, ranging from the simple fast food restaurants, transportation systems, computer systems, telecommunication systems, manufacturing systems, etc. Usually there are customers which could be people or items, where items could be data packets, parts in a manufacturing plant, etc. Also in such a system there is or are service providers who provide the facilities for the items to be served.
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Alfa, A. (2010). Characterization of Queueing Systems. In: Queueing Theory for Telecommunications. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-7314-6_3
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DOI: https://doi.org/10.1007/978-1-4419-7314-6_3
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