E-Government Interoperability Framework: A Case Study in a Developing Country
Harmonizing decentralized development of ICT solutions with centralized strategies, e.g., meant to favor reuse and optimization of resources, is a complex technical and organizational challenge. The problem, shared by virtually all the governments, is becoming a priority also for developing countries, such as Mozambique, that have started their ICT policy relatively recently and for which it is now evident that—if no particular attention is devoted to the interoperability of the ICT solutions being developed—the result will rapidly become a patchwork of solutions incompatible with each other. The focus of the chapter is on formulation of e-GIF4M, E-government Interoperability Framework for Mozambique. The framework is based on a holistic approach, which we believe is needed for making interoperability sustainable within those countries. It builds on top of the existing experiences in e-GIFs all over the world, but it addresses some specific needs and peculiarities of the developing countries. The result is a comprehensive framework based on (i) a reference service delivery architecture along with technical standards, (ii) a standardization life cycle, (iii) a maturity model, and (iv) some key actions meant to make the initiative sustainable in the longer term.
KeywordsMigration Income Coherence Stratification Adapter
This work was funded by the Italian Cooperation. We appreciate support and useful suggestions from Fausto Giunchiglia, and the Common Communication Platform and Interoperability Framework Working Group of Mozambique on the themes of the chapter.
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