Abstract
Integrating operations and marketing decisions greatly benefits a firm. Marketing actions drive consumer demand, which significantly influences operations management (OM) decisions in areas such as capacity planning and inventory control. On the other hand, the marketing department of a firm relies on OM cost estimates in making decisions concerning pricing, variety, promotions, etc. In this chapter, we review recent research on pricing, assortment (or variety), and inventory decisions in retail operations management, which contribute to the growing literature on joint marketing/OM models (e.g., Eliashberg and Steinberg 1993; Griffin and Hauser 1992; Karmarkar 1996; Pekgün et al. 2006, 2008; Porteus and Whang 1991). Other important contributions of the reviewed works account for inventory costs in pricing and variety models and utilize realistic demand models based on consumer choice theory. These contributions are discussed below.
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Notes
- 1.
- 2.
We write y ∗(p,k) and Π(p,k) as functions of both p and k because we will refer to this model later, in Sect. 14.6.2, to present the pricing analysis.
- 3.
We are using the term “assortment size” loosely here to refer to variety level in terms of number of items in an assortment. Cachon et al. use a more precise measure.
- 4.
In a “multiplicative” demand model, demand is of the form D(p)=f(p)ε, where ε is a random variable and f(p) is a function of the price, p. In an “additive” demand model, demand is of the form D(p)=f(p)+ε. In a “mixed multiplicative–additive” demand model, D(p)=g(p)+f(p)ε, where g(p) is also a function of the price.
- 5.
Another practical setting where the mixed multiplicative-additive demand model is a good approximation for the actual demand is when the total number of customers visiting the store follows a Negative Binomial distribution (see Maddah and Bish 2007 for details).
- 6.
F(.) is IFR if its failure rate, f(x)∕(1−F(x)), is increasing in x, where f(x) is the corresponding density function.
- 7.
One issue that may wrongly appear as a mere technicality is how to incorporate price sensitivity in logit demand functions. We prefer natural adaptations based, for example, on assuming a Poisson or a negative binomial market size, which lead to mixed multiplicative-additive demand models, as in Bish and Maddah (2007, 2008) and Cattani et al. (2010). Simplified pure multiplicative or pure additive adaptations, as in Aydin and Porteus (2008), while popular in the academic literature, seem to be difficult to justify in practice.
- 8.
The robustness of the MNL models seems to be due to the fact that the essential demand splitting and cross-price effects dominate other factors in most cases.
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We thank Dr. Walid Nasr from the American University of Beirut for his prompt help in proofreading and editing the final version of this chapter.
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Maddah, B., Bish, E.K., Munroe, B. (2011). Pricing, Variety, and Inventory Decisions for Product Lines of Substitutable Items. In: Kempf, K., Keskinocak, P., Uzsoy, R. (eds) Planning Production and Inventories in the Extended Enterprise. International Series in Operations Research & Management Science, vol 151. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-6485-4_14
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