Congestion: Its Identification and Management with DEA

  • William W. Cooper
  • Honghui Deng
  • Lawrence M. Seiford
  • Joe ZhuEmail author
Part of the International Series in Operations Research & Management Science book series (ISOR, volume 164)


Congestion is a term that is applicable in a variety of disciplines which range from medical science to traffic engineering. It has also many uses in practical everyday life. This brings with it a certain looseness in usage. We therefore expand (and refine) our discussion of congestion with reference to its use in economics where we have access to a precise meaning which we can develop in this chapter. This chapter covers the standard approaches used for treating congestion in data envelopment analysis.


Data envelopment analysis Efficiency Performance Congestion 


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Copyright information

© Springer Science+Business Media, LLC 2011

Authors and Affiliations

  • William W. Cooper
    • 1
  • Honghui Deng
    • 2
  • Lawrence M. Seiford
    • 3
  • Joe Zhu
    • 4
    Email author
  1. 1.Red McCombs School of BusinessUniversity of Texas at AustinAustinUSA
  2. 2.School of BusinessUniversity of NevadaLas VegasUSA
  3. 3.Department of Industrial and Operations EngineeringUniversity of Michigan at Ann ArborAnn ArborUSA
  4. 4.School of BusinessWorcester Polytechnic InstituteWorcesterUSA

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