Electronic Procurement Systems in India: Importance and Impact on Supply Chain Operations

  • R. P. SundarrajEmail author
  • Komal Kumari
Part of the International Series in Operations Research & Management Science book series (ISOR, volume 181)


Electronic Procurement Systems (EPS) are being acknowledged by researchers as promising technological enablers for achieving a responsive supply chain, and thereby, for gaining a competitive advantage in today’s global marketplace. A number of empirical studies have focused on the adoption of EPS in different countries. There is, however, a scarcity of work related to EPS adoption in India, even though information technology and the Internet play a significant role in that country. To fill this gap, we first discuss the potential supply chain benefits of EPS, especially as they relate to large multinational companies. Then, we specifically consider the Indian context. We highlight several firms whose innovative logistics operations permit the respective supply chains to function, uniquely blending Indian customs with modern business practices. We report on an empirical survey, as well as three case-studies relating to the importance and impact of EPS adoption in India.


Supply Chain Enterprise Resource Planning Enterprise Resource Planning System Indian Organization Procurement Process 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media New York 2013

Authors and Affiliations

  1. 1.Department of Management StudiesIndian Institute of Technology MadrasChennaiIndia

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