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Making Sense of Urban Health Knowledge

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Perspectives of Knowledge Management in Urban Health

Part of the book series: Healthcare Delivery in the Information Age ((Healthcare Delivery Inform. Age,volume 1))

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In contemporary terms, the view of KM can be summarized as “The process of lowering the transaction costs associated with creating, sharing, and applying knowledge, and developing improved strategies to support these activities” (Prusak and Matson 2006). After careful evaluation it can be concluded that humanistic factors can be attributed to the intricacies experienced in present day KM (Prusak 2001; Prusak and Matson 2006; Ichijo and Nonaka 2007). The process of knowledge creation and sharing is inseparable from its human cognition (Ichijo and Nonaka 2007; Pemberton et al.2001; Baumard 1999; Tsoukas and Vladmiron 2001). Failing to appreciate the importance of these factors has misinformed organisations embarking on a KM strategy (Wickramasinghe 2006; Walsham 2001; Wernerfelt 1984; Swan et al. 1999).

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Authors and Affiliations

  1. School of Business IT and Logistics, RMIT University, 2476, 3001, Melbourne, VIC, Australia

    Nilmini Wickramasinghe (Professor)

Authors
  1. Rajeev K. Bali
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  2. V. Baskaran
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  3. M. Chris Gibbons
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  4. Nilmini Wickramasinghe
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Correspondence to Nilmini Wickramasinghe .

Editor information

Editors and Affiliations

  1. Johns Hopkins Urban Health Institute, E. Monument St. 2013, Baltimore, 21205, Maryland, USA

    Michael Christopher Gibbons

  2. Health Design and Technology Institute (, Knowledge Management for Healthcare (KAR, Coventry University, Puma Way, Coventry, CV1 2TT, United Kingdom

    Rajeev Bali

  3. , RMIT University, School of Business Information Technolog, GPO Box 2476, Melbourne VIC, 3001, Australia

    Nilmini Wickramasinghe

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Bali, R.K., Baskaran, V., Gibbons, M.C., Wickramasinghe, N. (2010). Making Sense of Urban Health Knowledge. In: Gibbons, M., Bali, R., Wickramasinghe, N. (eds) Perspectives of Knowledge Management in Urban Health. Healthcare Delivery in the Information Age, vol 1. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-5644-6_13

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  • DOI: https://doi.org/10.1007/978-1-4419-5644-6_13

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  • Publisher Name: Springer, New York, NY

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