Summary
One of the most recent and interesting applications of human–computer interaction technologies is the provision of advanced information services within public places, such as cultural heritage sites or schools and university campuses. In such contexts, concurrent technologies used in smart mobile devices can be used to satisfy the mobility need of users allowing them to access relevant resources in a context-dependent manner. Of course, most of the constraints to be taken into account when designing a pervasive information providing system are given by the actual domain where they are deployed.
This chapter presents an overview of such techniques, focused on two different approaches to the development of human–computer interaction aimed at providing solutions for engaging fruition of cultural heritage sites and exhibits. The chapter will first present multimodality as a key enabler for a more natural interaction with the virtual guide and its surrounding environment. The second approach will be presented next, offering an overview of the evolution of agent-based human–computer interaction systems for the same domain.
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Gentile, A., Vitabile, S. (2010). Multimodal and Agent-Based Human–Computer Interaction in Cultural Heritage Applications: an Overview. In: Xhafa, F., Barolli, L., Papajorgji, P. (eds) Complex Intelligent Systems and Their Applications. Springer Optimization and Its Applications, vol 41. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-1636-5_11
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