Transforming Business Environment

  • Nagy K. Hanna
Part of the Innovation, Technology, and Knowledge Management book series (ITKM)


This chapter is about how e-government can support business competitiveness, innovation and transformation. Governments influence e-business adoption by shaping the overall business environment, using ICT to reduce regulatory burden, facilitating government-to-business transactions, using e-procurement, modernizing customs and trade networks and promoting access to ICT tools for SMEs. While the last chapter focuses on strengthening the capacity of enterprises to innovate and transform with ICT, this chapter focuses on using ICT to transform the business environment and strengthening the demand for ICT adoption and innovation. Programs to enhance the capacity of enterprises to adopt and leverage ICT, and programs to improve the environment and infrastructure for business and entrepreneurship development can be mutually reinforcing.


Intellectual Property Right Small Business Administration Trade Facilitation Short Messaging System Business Development Service 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. Alavi, H. 2008. Trading Up: How Tunisia Used ICT to Facilitate Trade. IFC Smart Lessons, June 2008. Washington, DC: IFC.Google Scholar
  2. Claessens, S., Glaessner, T., and Kingbiel, D. 2001. E-Finance in Emerging Markets: Is Leapfrogging Possible? World Bank, June 2001.Google Scholar
  3. Edler, J. and Georghiou, L. 2007. Public Procurement and Innovation—Resurrecting the Demand Side. Research Policy, Vol. 36, Issue 7, Sept. 2007. pp. 949–963. Elsevier.Google Scholar
  4. Eggers, W. 2005. Government 2.0. New York: Rowman & Littlefield. Eggers, W. and Singh, S. 2009. The Public Innovator’s Playbook: Nurturing bold ideas in government. Deloitte Research and Ash Institute.Google Scholar
  5. Foldvary, F.E. and Klein, D.B. 2003. The Half life of Policy Rationales: How New Technology Affects Old Policy Issues. New York: New York University Press.Google Scholar
  6. Franco-Temple, E. 2008. “Why and How to Integrate Information Technology in the Business Process Reform”. IFC Smart Lessons, June 2008. Washington, DC: IFC.Google Scholar
  7. Johnson, B., Manyika, J.M., and Yee, I.A. 2005. “The Next Revolution in Interaction”. McKinsey Quarterly 4, 20–33.Google Scholar
  8. Momentum Research Group. 2005. Net Impact Latin America: From Connectivity to Productivity, Austin, TX.

Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.University of MarylandBethesdaUSA

Personalised recommendations