Toward a Holistic Approach to Government and Social Transformation

  • Nagy K. Hanna
Part of the Innovation, Technology, and Knowledge Management book series (ITKM)


This chapter proposes policies and programs to use e-government and e-society for public sector transformation and social inclusion that provide maximum impact only when integrated with other elements of e-development. A holistic approach to e-government and e-society develops the enabling policies and institutions that promote ICT adoption and diffusion. It raises public awareness and e-literacy at large, while investing in the specialized technical and leadership skills for a knowledge society. It also promotes local competencies and ICT services to support user-producer linkages and mutual learning for e-government and e-society. Additionally, it induces investment in extending and upgrading the information infrastructure for a competitive knowledge economy and an inclusive information society.


Knowledge Economy Information Society Information Infrastructure Chief Information Officer Human Resource Strategy 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.University of MarylandBethesdaUSA

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