Abstract
In the last two chapters, we introduced the imperatives for government transformation, the cutting-edge reforms of progressive government, and the visions that embody and motivate these reforms. We further illustrated the variety of e-government uses that may serve these visions and enable reform objectives.
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Notes
- 1.
Jermey Millard. 2003. ePublic Services in Europe: past, present and future: Research findings and new challenges.
- 2.
Andrea Di Maio, Gartner Research, Moving from Citizen-Centric to Citizen-Driven Government, April 2009.
- 3.
Peter Weill, Jeanne W. Ross, IT Savvy: What Top Executives Must Know to Go from Pain to Gain, Harvard Business Press, Boston, Massachusetts, 2009.
- 4.
- 5.
- 6.
McKinsey on Government, Summer Issue 2009 (http://www.govexec.com/pdfs/070209rb1.pdf).
- 7.
See for example http://blog.sunlightfoundation.com/taxonomy/term/redesign/ for a mock up of the US Supreme Court web site.
- 8.
The role of mobile as a key platform for service delivery is discussed later under governing the technology.
- 9.
The example of Brazil’s ICSC draws heavily on Knight’s chapter on e-Brazil, in Hanna and Knight (forthcoming).
- 10.
e-Sector strategies and sectoral applications are not covered in detail in this book, except by example in Chapter 6, under the section: managing e-sector: the case of ICT in education.
- 11.
PPPs were used mainly for physical infrastructure projects, such as prisons, hospitals, and power plants. As the need for modern communications systems has increased, PPPs have been developed around access to ICT resources.
- 12.
National Council for Public-Private Partnerships (US).
- 13.
See National Council for Public-Private Partnerships (US), “Keys to Successful Public-Private Partnership.” and InfoDev’s e-gov toolkit, 2008, among others.
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Hanna, N.K. (2010). Approaches to e-Government. In: Transforming Government and Building the Information Society. Innovation, Technology, and Knowledge Management. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-1506-1_5
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