Abstract
The information and communication technology (ICT) revolution is shaping our world, public and private. It has created a new playing field for worldwide competition with an increasing premium for knowledge, learning, agility, and connectedness. It has made it possible to capture and deploy information and knowledge for all kinds of activity. It has also put innovation and ICT more than ever at the heart of smart development.
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Notes
- 1.
This separation is most evident in the publications of the World Bank.
- 2.
In the context of development, governance refers to an essential cluster of institutions: those concerned with the process of collective decision making and checks and balances (political institutions), legal and regulatory institutions, and state capacity or institutions concerned with the delivery of public goods.
- 3.
For research or empirical basis for these possibilities, see Bryan and Joyce, 2007.
- 4.
This section borrows from the concept of cocreating value with customers as detailed in Prahlad and Ramaswamy, 2004; and Prahlad and Krishnan, 2008. I am also indebted to Randeep Sudan for his insight and contribution to this section.
- 5.
Andrea Di Maio, Gartner Research, “Moving from Citizen-Centric to Citizen-Driven Government,” April 2009.
- 6.
Andrea Di Maio, Gartner Research, “The Future of Government is No Government,” April 2009.
- 7.
Blackburn et al. (2002).
- 8.
“Helping People Help Themselves: Autonomy-Compatible Assistance” by Ellerman, in Hanna and Picciotto (2002), pp. 105–133.
- 9.
See Fukuyama (2004) for discussion of high versus low-specificity activity in development.
- 10.
According to Metcalf’s law: the value of a network goes up as the square of the number of users.
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Hanna, N.K. (2010). An ICT-Transformed Government and Society. In: Transforming Government and Building the Information Society. Innovation, Technology, and Knowledge Management. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-1506-1_1
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