Skip to main content
SpringerLink
Log in

Inclusion of People with Mental Health Disabilities into the Workplace: Accommodation as a Social Process

  • Chapter
  • First Online:
Book cover Work Accommodation and Retention in Mental Health

Abstract

A review of the literature reporting on the employment status for people with serious mental health conditions typically begins with a litany of statistics demonstrating their continued poor employment outcomes.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    This study was funded in part by a grant from the Jacob and Valerie Langeloth Foundation, entitled Peer Providers in Social Service Agencies: Creating Work Settings for Mutual Support.

References

  • Akabas SH (1994) Workplace responsiveness: key employer characteristics in support of job maintenance for people with mental illness. Psychosoc Rehabil J 17(3):91–102

    Google Scholar 

  • Akabas SH, Gates LB (1993) Managing workplace diversity. In: Klein J, Miller J (eds) The American edge. McGraw Hill, New York, pp 113–135

    Google Scholar 

  • Akabas SH, Gates LB (2000) A social work role: promoting employment equity for people with serious and persistent mental illness. Adm Soc Work 23(3/4):163–184

    Google Scholar 

  • Akabas SH, Gates LB, Koball G, Imperiali B (2003) Promoting effective connections between mental health care providers and employers. http://www.coalitionny.org/the_center/resources/. Accessed 24 Oct 2008

  • Akabas SH, Gates LB, Oran-Sabia V (2006) Work opportunities for rewarding careers: insights from implementation of a best practice approach toward vocational services for mental health consumers. J Rehabil 72(1):19–26

    Google Scholar 

  • Akabas SH, Kurzman P (eds) (2005) Work and the workplace. Columbia University Press, New York

    Google Scholar 

  • Anderson SE, Williams LJ (1996) Interpersonal, job and individual factors related to helping processes at work. J Appl Psychol 81(3):282–296

    Article  Google Scholar 

  • Anthony WA (2000) A recovery-oriented service system: setting some system level standards. Psychiatr Rehabil J 24(2):159–168

    Google Scholar 

  • Anthony WA (1993) Recovery from mental illness: the guiding vision of the mental health service system in the 1990s. Psychiatr Rehabil J 16(4):11–23

    Google Scholar 

  • Baldridge DC, Veiga JF (2001) Toward a greater understanding of the willingness to request an accommodation: can requesters’ beliefs disable the Americans with Disabilities Act? Acad Manage Rev 26(1):85–99

    Google Scholar 

  • Baldridge DC, Veiga JF (2006) The impact of anticipated social consequences on recurring disability accommodation requests. J Manag 32:158–179

    Article  Google Scholar 

  • Ball P, Monaco G, Schmeling J, Schartz H, Blanck P (2005) Disability as diversity in Fortune 100 companies. Behav Sci Law 23:97–121

    Article  PubMed  Google Scholar 

  • Balser DB, Harris MM (2008) Factors affecting employee satisfaction with disability ­accommodation: a field study. Employee Responsib Rights J 20:13–28

    Article  Google Scholar 

  • Blanck P, Schur L, Kruse D, Schwochau S, Song C (2003) Calibrating the impact of the ADA’s employment provisions. Stanford Law Pol Rev 14:267–290

    Google Scholar 

  • Bond GR (2004) Supported employment: evidence for an evidence-based practice. Psychiatr Rehabil J 27(4):345–359

    Article  PubMed  Google Scholar 

  • Bruyère S, Erickson WA, VanLooy S (2000) HR’s role in managing disability in the workplace. Employ Relat Today 27(3):47–66

    Article  Google Scholar 

  • Bruyère S, Erickson WA, Van Looy SA (2006) The impact of business size on employer ADA response. Rehabil Couns Bull 49(4):194–206

    Article  Google Scholar 

  • Bruyère S (2000) Disability employment policies and practices in private and federal sector organizations. Cornell University, Program on Employment and Disability, Ithaca, NY

    Google Scholar 

  • Center C (2010) Law and job accommodation in mental health disability. In: Schultz I, Sally Rogers E (eds) Handbook of work accommodation and retention in mental health. Springer, New York

    Google Scholar 

  • Colella A (2001) Coworker distributive fairness judgments of the workplace accommodation of employees with disabilities. Acad Manage Rev 26:100–116

    Google Scholar 

  • Colella A, Stone D (2005) Workplace discrimination toward persons with disabilities: a call for some new research directions. In: Dipboye RL, Colella A (eds) Discrimination at work. The psychological and organizational bases. New Jersey, Lawrence Erlbaum Associates, pp 227–253

    Google Scholar 

  • Cook JA, Burke J (2002) Public policy and employment of people with disabilities: exploring new paradigms. Behav Sci Law 20:541–557

    Article  PubMed  Google Scholar 

  • Deegan G (2003) Discovering recovery. Psychiatr Rehabil J 26(4):368–376

    Article  PubMed  Google Scholar 

  • Deegan MJ (1985) Multiple minority groups: a case study of physically disabled women. In: Deegan MJ, Brooks NA (eds) Women and disability: the double handicap. Transaction, New Brunswick, NJ, pp 36–55

    Google Scholar 

  • Dixon KA, Kruse D, Van Horn E (2003) Work trends: restricted access: a survey of employers about people with disabilities lowering barriers to work. Rutgers, the State University of New Jersey, John J. Heldrich Center for Workforce Development

    Google Scholar 

  • Fisher D (2003) People are more important than pills in recovery from mental disorder. J Humanist Psychol 43(2):65–68

    Article  Google Scholar 

  • Florey AT, Harrison DA (2000) Responses to informal accommodation requests from employees with disabilities: multistudy evidence on willingness to comply. Acad Manage J 43:224–233

    Article  Google Scholar 

  • Gates LB (2000) Workplace accommodation as a social process. J Occup Rehabil 10(1):85–98

    Article  Google Scholar 

  • Gates LB, Akabas SH (2007) Developing strategies to integrate peer providers into the staff of mental health agencies. Adm Policy Ment Health Serv Res 34:293–306

    Article  Google Scholar 

  • Gates LB, Akabas SH, Kantrowitz W (1996) Supervisors’ role in successful job maintenance: a target for rehabilitation counselor efforts. J Appl Rehabil Counsel 27(3):60–66

    Google Scholar 

  • Gates LB, Akabas SH, Oran-Sabia V (1998) Relationship accommodations involving the work group: improving work prognosis for persons with mental health conditions. Psychiatr Rehabil J 21(3):264–272

    Google Scholar 

  • Gates LB, Akabas SH, Zwelling E (2001) Have I got a worker for you: creating employment opportunities for people with psychiatric disability. Adm Policy Ment Health 28(4):319–325

    Article  PubMed  CAS  Google Scholar 

  • Gummer B (1994) Managing diversity in the work force. Adm Soc Work 18(3):123

    Article  Google Scholar 

  • Hahn H (1985) Introduction: disability policy and the problem of discrimination. Am Behav Sci 28(3):293–318

    Article  Google Scholar 

  • Hall FS, Hall EL (1994) The ADA: going beyond the law. Acad Manag Exec 8(1):17–32

    Article  Google Scholar 

  • Harlan SL, Robert PM (1998) The social construction of disability in organizations. Why employers resist reasonable accommodation. Work Occup 25(4):397–435

    Article  Google Scholar 

  • Harris L & Associates (1998) NOD/Harris survey of Americans with disabilities. Louis Harris & Associates, Washington, DC

    Google Scholar 

  • House JS (1981) Work stress and social support. Addison-Wesley, Reading, MA

    Google Scholar 

  • House JS, Landis KR, Umberson D (1988) Social relationships and health. Science 241(4865):540–545

    Article  PubMed  CAS  Google Scholar 

  • Kirsh B, Gewurtz R (2010) Organizational culture and work issues for individuals with mental health disabilities. In: Schultz I, Sally Rogers E (eds) Handbook of work accommodation and retention in mental health. Springer, New York

    Google Scholar 

  • Klimoski R, Donahue L (1997) HR strategies for integrating individuals with disabilities into the work place. Hum Resour Manage Rev 7(1):109–138

    Article  Google Scholar 

  • Ledman R, Brown D (1993) The Americans with Disabilities Act: the cutting edge of managing diversity. SAM Adv Manag J 58(2):17–20

    Google Scholar 

  • MacDonald-Wilson KL, Rogers ES, Massaro JM, Lyass A, Crean T (2002) An investigation of reasonable workplace accommodations for people with psychiatric disabilities: quantitative findings from multi-site study. Community Ment Health J 38(1):35–50

    Article  PubMed  Google Scholar 

  • MacDonald-Wilson KL, Russinova Z, Rogers ES, Lin CH, Ferguson T, Dong S, Kash-MacDonald M (2010) Disclosure of mental health disabilities in the workplace. In: Schultz I, Sally Rogers E (eds) Handbook of work accommodation and retention in mental health. Springer, New York

    Google Scholar 

  • Mayerson A (1992) The history of the ADA: a movement perspective. http://www.dredf.org/publications/ada_history.shtml. Accessed 3 June 2008

  • McFarlin DB, Song J, Sonntag M (1991) Integration of the disabled in the work force: a survey of Fortune 500 company attitudes and practices. Employee Responsibil Rights J 4(2):107–123

    Article  Google Scholar 

  • McLaughlin ME, Bell MP, Stringer DY (2004) Stigma and acceptance of persons with disabilities: understudied aspects of workforce diversity. Group Organ Manag 29(3):302–333

    Article  Google Scholar 

  • McMahon BT, Rumrill PlD, Roessler R, Hurley JE, West SL, Chan F, Carlson L (2008) Hiring discrimination against people with disabilities under the ADA: characteristics of employers. J Occup Rehabil 18(2):112–121

    Article  PubMed  Google Scholar 

  • Mor Barak M (2000) Beyond affirmative action: toward a model of diversity and organizational inclusion. Adm Soc Work 23(3/4):47–68

    Google Scholar 

  • National Organization on Disability (2003) Employment facts about people with disabilities in the United States. http://nod.org. Accessed 8 July 2008

  • Neff WS (1968) Work and human behavior. Atherton, New York

    Google Scholar 

  • O’Day B, Killeen M (2002) Does U. S. federal policy support employment and recovery for people with disabilities? Behav Sci Law 20:559–583

    Article  PubMed  Google Scholar 

  • Radnor ZJ, Barnes D (2007) Historical analysis of performance measurement and management in operations management. Int J Prod Perform Manag 56(5/6):384

    Google Scholar 

  • Ralph RO (2000) Review of recovery literature: a synthesis of a sample of recovery literature 2000. Portland, Maine: University of Southern Maine, Edmund S. Muskie School of Public Service. National Technical Assistance Center for State Mental Health Planning, National Association for State Mental Health Program Directors

    Google Scholar 

  • Saleebey D (2009) The strengths perspective in social work practice, 5th edn. Pearson Education, Inc, New York, NY

    Google Scholar 

  • Schein EH (1992) Organizational culture and leadership, 2nd edn. Jossey-Bass, San Francisco

    Google Scholar 

  • Schein EH (1999) The corporate culture survival guide. Jossey-Bass, San Francisco

    Google Scholar 

  • Schur L, Kruse D, Blank P (2005) Corporate culture and the employment of persons with disabilities. Behav Sci Law 23:3–20

    Article  PubMed  Google Scholar 

  • Spataro SE (2005) Diversity in context: how organizational culture shapes reactions to workers with disabilities and others who are demographically different. Behav Sci Law 23:21–38

    Article  PubMed  Google Scholar 

  • Stone D, Colella A (1996) A model of factors affecting the treatment of disabled individuals in organizations. Acad Manage Rev 21:352–401

    Google Scholar 

  • Taylor FW (1967) The principles of scientific management. The Norton Library, New York

    Google Scholar 

  • Tracy EM, Whittaker JK (1990) The social network map: assessing social support in clinical practice. Fam Soc 71(8):461–470

    Google Scholar 

  • U.S. Census Bureau (2002a) Disability: Selected characteristics of persons 16 to 74. http://www.census.gov/hhes/www/disable/cps/cps102.html. Accessed 8 July 2008

  • U.S. Census Bureau (2002b) Disability labor force status-work disability status of civilians 16 to 74 years old, by educational attainment and sex. http://www.census.gov/hhes/www/disable/cps/cps202.html. Accessed 8 July 2008

  • U.S. Equal Employment Opportunity Commission. Notice Concerning the Americans with Disabilities Act (ADA) Amendments Act of 2008. http://www.eeoc.gov/ada/amendments_notice.html. Accessed 24 Oct 2008 from the U.S. Equal Employment Opportunity Commission

  • Ward AC, Baker PMA (2005) Disabilities and impairments: strategies for workplace integration. Behav Sci Law 23:143–160

    Article  PubMed  Google Scholar 

  • Wooten LP, James EH (2005) Challenges of organizational learning: perpetuation of discrimination against employees with disabilities. Behav Sci Law 23:123–141

    Article  PubMed  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Center for Social Policy and Practice in the Workplace, Columbia University School of Social Work, 1255 Amsterdam Avenue, New York, NY, 10027, USA

    Lauren B. Gates

Authors
  1. Lauren B. Gates
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Sheila H. Akabas
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Lauren B. Gates .

Editor information

Editors and Affiliations

  1. Department of Educational and Counsellin, Special Needs, University of British Columbia, 2125 Main Hall, Vancouver, V6T 1Z4, British Columbia, Canada

    Izabela Z. Schultz

  2. Sargent College of Health & Rehabilitati, Center for Psychiatric Rehabilitation, Boston University, 940 Commonwealth Ave. West, Boston, 02215, Massachusetts, USA

    E. Sally Rogers

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer Science+Business Media, LLC

About this chapter

Cite this chapter

Gates, L.B., Akabas, S.H. (2011). Inclusion of People with Mental Health Disabilities into the Workplace: Accommodation as a Social Process. In: Schultz, I., Rogers, E. (eds) Work Accommodation and Retention in Mental Health. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-0428-7_20

Download citation

  • DOI: https://doi.org/10.1007/978-1-4419-0428-7_20

  • Published:

  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4419-0427-0

  • Online ISBN: 978-1-4419-0428-7

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics

Search

Navigation