Abstract
As organizations become increasingly extended across global boundaries, their reliance on information and communication technologies (ICTs) to support their processes increases. The use of ICTs to activate dispersed knowledge within complex webs of human networks can enable the gap between the information rich and information poor to be overcome. This paper develops a new concept called knowledge networking and investigates how this process enables the digital divide to be overcome. Following a phenomenological analysis of knowledge networking using a selection of vignettes, this paper provides a conceptual model describing the ways in which knowledge networking enables the digital divide to be overcome.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Ahuja, G. 2000. Collaboration networks, structural holes, and innovation: A longitudinal study. Administrative Science Quarterly 45: 425–455.
Alavi, M., and D.E. Leidner. 2001. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly 25(1): 107–136.
Baker, G. 2002. The effects of synchronous collaborative technologies on decision making: A Study of virtual teams. Information Resources Management Journal 15(4): 79–93.
Boisot, M. 1998. Knowledge assets – Securing competitive advantage in the information economy. Oxford: Oxford University Press.
Boschma, R.A., and A.L.T. Wal. 2007. Knowledge networks and innovative performance in an industrial district: The case of a footware district in the South of Italy. Industry and Innovation 14(2): 177.
Bourdieu, P. 1983. The forms of capital. In Handbook of theory and research for the sociology of education, ed. J.G. Richardson. Westport, CT: Greenwood Press.
Brown, S.J., and P. Duguid. 1991. Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovating. Organization Science 2(1): 40–57.
Burt, R.S. 2005. Brokerage and closure: An introduction to social capital. Oxford: Oxford University Press.
Castells, M. 2000. The information age economy, society and culture, Vol. 1: The rise of the network society. Oxford: Blackwell.
Churchman, C.W. 1971. The design of inquiring systems: Basic concepts of systems and organizations. New York, NY: Basic Books.
Coleman, J.S. 1988. Social capital in the creation of human capital. American Journal of Sociology 94(Supplement): S95–S120.
Courtney, J.F., D.T. Croasdell, and D.B. Paradice. 1998. Inquiring organizations. Australian Journal of Information Systems 6(1): 3–15.
Cramton, D. 2001. The mutual knowledge problem and its consequences for dispersed collaboration. Organizational Science 12(3): 346–371.
Cross, R., A. Parker, and S.P. Borgatti. 2002. A bird’s-eye view: Using social network analysis to improve knowledge creation and sharing. IBM Institute for Business Value Study.
Duffy, J. 2001. The tools and technologies needed for knowledge management. Information Management Journal 35(1): 64–67.
Gaved, M., and B. Anderson. 2006. The impact of local ICT initiatives on social capital and quality of life. Chimera working paper. Colchester: University of Essex.
Giddens, A. 2003. Runaway world: How globalization is reshaping our lives. New York, NY: Routledge.
Granovetter, M.S. 1973. The strength of weak ties. American Journal of Sociology 78(6): 1360–1380.
Greve, A., and J.W. Salaff. 2001. The development of corporate social capital in complex innovation processes. In Research in the sociology of organizations: Social capital of organizations, vol. 18, ed. S.M. Gabbay, and Roger Th A.J. Leenders, 107–134. Amsterdam: JAI Press.
Hanna, N.K. “From Envisioning to Designing e-Development: The Experience of Sri Lanka” December 2006
Heath, R.L. 1994. Management of corporate communications. Hillsdale, NJ: Lawrence Erlbaum.
Hedlund, G. 1994. A model of knowledge management and the N-form corporation. Strategic Management Journal 15: 73–90.
Keen, P. 2007. Bypassing the digital divide: A knowledge networking strategy for using ict to help leverage talent pools in developing regions of the world. Monograph of the HICSS 40 symposium on information technology application in emerging economies: Strategies, best practices, theories and tools and techniques.
Keen, P., and M. Tan “Knowledge Fusion: A Framework for Extending the Rigor and Relevance of Knowledge Management” Accepted for publication in The Journal of Knowledge Management, 2006
Keen, P. Qureshi, S. “Organizational Transformation through Business Models: A Framework for Business Model Design.” Hawaii International Conference on System Sciences. 2006.
Lin, N. 2001. Social capital: A theory of social structure and action. Cambridge: Cambridge University Press.
Nonaka, I., and N. Konno. 1998. The concept of “Ba”: Building a foundation for knowledge creation. California Management Review 40(3): 1–15.
Norris, P. 2001. Digital divide: Civic engagement, information poverty, and the internet worldwide. Cambridge: Cambridge University Press.
OECD 2001. Understanding the Digital Divide.
Queau, P. 2002. Global governance and knowledge societies. Development 45(4): 10–16.
Qureshi, S. 2005. How does information technology effect development? Integrating theory and practice into a process model. Proceedings of the eleventh Americas Conference on Information Systems, Omaha, NE.
Qureshi, S., and P. Keen. 2005. Activating knowledge through electronic collaboration: Vanquishing the knowledge paradox. IEEE Transactions in Professional Communication 48(1): 40–54.
Qureshi, S., R.O. Briggs, and V. Hlupic. 2006. Value creation from intellectual capital: Convergence of knowledge management and collaboration in the intellectual bandwidth model. Group Decision and Negotiation 15(3): 197–220.
Qureshi, S., P. Keen, and M. Kamal. 2007. Knowledge networking for development: building bridges across the digital divide. 40th Annual Hawaii International Conference on System Sciences (HICSS’07), 226c.
Schultze, U., and D.E. Leidner. 2002. Studying knowledge management in information systems research: Discourses and theoretical assumptions. MIS Quarterly 26(3): 213.
Sciadas, G. (2003). “Monitoring the Digital Divide … and Beyond.” Published in association with NRC Press, Canada Institute for Scientific and Technical Information. Montreal (Quebec), Canada. ISBN 2-922651-03-7.
Searle, J.R. 1995. The construction of social reality. New York, NY: Free Press.
Serageldin, I., and C. Grootaert. 2000. Defining social capital: An integrating view. In Social capital: A multifaceted perspective, ed. P. Dasgupta, and I. Serageldin. Washington, DC: World Bank.
Servon, L. 2002. Bridging the digital divide: Technology, community, and public policy. Melbourne: Blackwell.
Steinberg, J. 2003. Information technology and development beyond either/or. The Brookings Review 21(2): 45–48.
Steinmueller, E. 2004. ICTs and social capital. DRUID Winter Conference, 22–24 January.
Swan, W., N. Langford, I. Watson, and R.J. Varey. 2000. Viewing the corporate community as a knowledge network. Corporate Communications: An International Journal 5(2): 97–106.
United Nations Development Programme. 2003. Human Development Report 2003. Millennium Development Goals: A compact among nations to end human poverty. New York, NY: Oxford University Press.
Venkatesh, V., M.G. Morris, G.B. Davis, and F.D. Davis. 2003. User acceptance of information technology: Towards a unified view. MIS Quarterly 27(3): 425–478.
Von Hippel, E. 1988. The Sources of Innovation. Oxford: New York University Press.
Warschauer, M. 2003. Demystifying the digital divide. Scientific American 289(2): 42–47.
Weick, K.E. 2001. Making sense of the organization. Oxford: Blackwell.
Zigurs, I., and S. Qureshi. 2001. Managing the extended enterprise, creating value from virtual spaces. In Information technology and the future enterprise: New models for managers, ed. G. Dickson, and G. DeSanctis, 125–143. Upper Saddle River, NJ: Prentice Hall. ISBN 0130178543.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer Science+Business Media, LLC
About this chapter
Cite this chapter
Qureshi, S., Kamal, M., Keen, P. (2009). Knowledge Networking to overcome the Digital Divide. In: King, W. (eds) Knowledge Management and Organizational Learning. Annals of Information Systems, vol 4. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-0011-1_14
Download citation
DOI: https://doi.org/10.1007/978-1-4419-0011-1_14
Published:
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4419-0007-4
Online ISBN: 978-1-4419-0011-1
eBook Packages: Business and EconomicsBusiness and Management (R0)