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Multi-Department Store Whitewashes the Past

It was hammered home to me that genius might be 20% of an idea, but implementation is 80%. This assignment demonstrated a tried-and-tested technique that made things happen

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Abstract

The client company was a major retailer in the city and had been for the past hundred years. They operated a city store and three suburban stores, employing 64 buyers for 64 departments staffed in turn by 2,000 employees.

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    It was a concern no doubt exacerbated by my having to present the long-serving company secretary with a weekly invoice on behalf of my consulting group for my 40 hours of input. In comparison with his own weekly paycheck, the amount would have been a source of considerable stress. It was also 10 times my own paycheck!

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© 2013 Keith N. Cleland

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Cleland, K.N. (2013). Multi-Department Store Whitewashes the Past. In: IMPROVING PROFIT. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4302-6308-1_22

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