Abstract
In our experience, companies often overfocus on elaborate IT tools that are not needed and consume considerable investment resources and management time to implement. It is crucial to consider the basic objectives of an IT implementation before going down that path. The IT tools are there to support the business needs and supplier relationship management. They are not an end in themselves and should not be seen as a substitute for face-to-face and other personal dialogue both with the supplier and internally.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsAuthor information
Authors and Affiliations
Rights and permissions
Copyright information
© 2014 Stephen Easton
About this chapter
Cite this chapter
Schuh, C., Strohmer, M., Easton, S., Hales, M., Triplat, A. (2014). The Role of IT in TrueSRM. In: Supplier relationship management. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4302-6260-2_9
Download citation
DOI: https://doi.org/10.1007/978-1-4302-6260-2_9
Published:
Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4302-6259-6
Online ISBN: 978-1-4302-6260-2
eBook Packages: Business and EconomicsBusiness and Management (R0)Apress Access Books