Abstract
One of the less pleasant aspects of being in charge of the team is that you will need to step in to make sure that conflicts do not get in the way of the team’s progress. This chapter includes some information and techniques that will be useful in dealing with conflicts.
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Notes
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1Robert R. Blake and Jane Mouton, The Managerial Grid: The Key to Leadership Excellence. Houston, TX: Gulf Publishing, 1964.
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2Isabel Briggs Myers with Peter B. Myers, Gifts Differing: Understanding Personality Type. Mountain View, CA: Davies-Black Publishing, 1980/1995.
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3Kathy Schwalbe, Information Technology Project Management. Boston, MA: Thompson, 2006.
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4David W. Merrill and Roger H. Reid, Personal Styles and Effective Performance. Boca Raton, FL: CRC Press, 1981.
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5Ken Blanchard and Spencer Johnson, The One Minute Manager. New York, NY: Morrow, 2003.
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© 2013 Scott Cromar
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Cromar, S. (2013). Resolving Conflicts. In: From Techie to Boss. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4302-5933-6_7
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DOI: https://doi.org/10.1007/978-1-4302-5933-6_7
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Publisher Name: Apress, Berkeley, CA
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Online ISBN: 978-1-4302-5933-6
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