Abstract
The title community manager (CM) is almost a misnomer. Strong communities are not actually "managed" even though the role’s name suggests otherwise. Rather, they are empowered and enabled to act according to the best interest of the community while remaining true to the shared bond that brought them together. Semantics aside, defining the right role and hiring right person as community manager, will help engage your audience.
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© 2015 Lauren Perkins
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Perkins, L. (2015). Not All Communities Are Created Equal. In: The Community Manager’s Playbook. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4302-4996-2_2
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DOI: https://doi.org/10.1007/978-1-4302-4996-2_2
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4302-4995-5
Online ISBN: 978-1-4302-4996-2
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