Abstract
What do the examples of companies and not-for-profit organizations discussed in Chapters 2 and 3 suggest about the nature, ingredients, and power of their souls? Each organization featured, in its own specific way, exemplifies the definition of soul, which consists of five principal ingredients that are discussed in depth below.
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Notes
- 1.
 Pamela O’Malley Chang, “Fighting the Cancer, Healing the Soul,” Yes! (Fall 2006), p. 42.
- 2.
 According to Henry Kissinger, “Were history confined to the mechanical repetition of the past, no transformation would ever have occurred. Every great achievement was a vision before it became a reality.” “The China Challenge,” Wall Street Journal, May 14–15, 2011.
- 3.
 Julian Dana, Giants in the West (Prentice Hall, 1947, p. 58).
- 4.
 W.H. Murray, The Scottish Himalayan Expedition (J.M. Dent & Sons Ltd., 1951).
- 5.
 Cited in Sumantra Ghashal and Christopher A. Bartlett, The Individualized Corporation (Harper Business, 1997).
- 6.
 As of mid-2011, “More people visit Apple’s 326 stores in a single quarter than the 60 million who visited Walt Disney Co.’s four biggest theme parks last year.” “Apple’s Retail Secrets,” San Francisco Chronicle, June 15, 2011, pp. A1, 12. As of mid-2012, Apple stores were the most productive in U.S. retail, generating $6,123 revenues per square foot (versus $801 by Best Buy and $135 by JC Penney). Barney Jopson, “Apple Stores Put JC Penney and Best Buy in Shade,” Financial Times, August 11–12, 2012, p. 10.
- 7.
 Jon Katzenbach and Jason Sartamaria, “Firing Up the Front Line,” Harvard Business Review (May/June 1999), pp. 107-17, 210.
- 8.
 From Bill Moyers Presents, (PBS).
- 9.
 “Founding Father of Consultancy,” Financial Times, January 27, 2003.
- 10.
 Elizabeth Schwinn, “Clothing Company CEO Wears Passion for Service on His Sleeve,” The Chronicle of Philanthropy, January 22, 2004, p. 14.
- 11.
 “Storytelling is an excellent way of caring for the soul. It helps us see the themes that circle in our lives.” Thomas Moore, Care of the Soul (Harper Collins, 1992, p. 13).
- 12.
 “Great leaders, like great companies and countries, create meaning, not just money. The values and interests of freedom, self-actualization, learning, community, excellence, uniqueness, service, and social responsibility are the ones that truly attract followers to a common cause.” Barry Posner, Jim Kouzes, The Leadership Challenge, 4th edition (Jossey-Bass, 2007, p. 116).
- 13.
 “A sense of continuity and history is a powerful way of creating meaning … people yearn to place their activities in some sort of context.” Gurnek Bains et al., Meaning Inc., (Profile Books, 2007, p. 84).
- 14.
 “Students of the American Westward movement are familiar with the powerful sense of the future that characterized so many of the pioneers, the belief that they were part of an immensely exciting drama just begun … energy is released by self-images of growth and forward movement.” John W. Gardner, “The Tasks of Leadership,” Leadership Paper 2, Independent Sector, March 1986, p. 11.
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© 2013 David B. Zenoff
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Zenoff, D.B. (2013). Common Traits and the Power of Organizations’ Souls. In: The Soul of the Organization. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4302-4966-5_4
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DOI: https://doi.org/10.1007/978-1-4302-4966-5_4
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