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The Business Case

Understanding the Two ROIs of Social Media

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Advanced Social Media Marketing

Abstract

Social platforms like blogs, Twitter, and Facebook make it almost effortless for businesses like yours to compose and post content to a potential audience of millions. It’s faster and cheaper than large-scale publishing, promotion, or customer relations have ever been.

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Notes

  1. 1.

    “The Social Economy: Unleashing Value and Productivity Through Social Technologies,” Michael Chui, James Manyika, Jacques Bughin, Richard Dobbs, Charles Roxburgh, Hugo Sarrazin, Geoffrey Sands and Magdalena Westergren, McKinsey Global Institute, 2012, www.mckinsey.com/insights/mgi/research/technology_and_innovation/the_social_economy .

  2. 2.

    “Marketers Still Can’t Tie Social to Bottom Line,” eMarketer, September 12, 2012, www.emarketer.com/Article.aspx?R=1009340&ecid=a6506033675d47f881651943c21c5ed .

  3. 3.

    “Nielsen: Global Consumers' Trust in 'Earned' Advertising Grows in Importance,” Nielsen, April 10, 2012, www.nielsen.com/us/en/insights/press-room/2012/nielsen-global-consumers-trust-in-earned-advertising-grows.html .

  4. 4.

    “Is Social Media Marketing at a Saturation Point?” eMarketer, August 17, 2012, www.emarketer.com/Article.aspx?R=1009273 .

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© 2013 Tom Funk

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Funk, T. (2013). The Business Case. In: Advanced Social Media Marketing. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4302-4408-0_1

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