Abstract
If the Answer Key is the secret to unlocking the development of a useful metric program, the use of expectations is the keychain. Expectations allow you to change many of the common negatives toward measurement into productive improvement.
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© 2011 Martin Klubeck
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Klubeck, M. (2011). Expectations. In: Metrics. Apress. https://doi.org/10.1007/978-1-4302-3727-3_8
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DOI: https://doi.org/10.1007/978-1-4302-3727-3_8
Publisher Name: Apress
Print ISBN: 978-1-4302-3726-6
Online ISBN: 978-1-4302-3727-3
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