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Abstract

There are countless decisions to be made in regard to business processes and process management. As with the technology decision making, a governance framework can provide the means to ensure process decisions are reasoned and rational. Enterprises designing, implementing, and managing processes would be wise to invoke a governance framework to drive and oversee all of that process effort.

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© 2011 CA, Inc.

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Romero, S. (2011). Process Governance. In: Eliminating “Us and Them”. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4302-3645-0_17

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