Abstract
Software systems, the applications and strategies on which your business depend today have become extraordinarily complex. For many organizations, the wide array of applications and tools to develop this software results in application architectures that can overwhelm the capabilities of many organizations to manage them.
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References
Wikipedia, “systems development life cycle,” http://en.wikipedia.org/wiki/Systems_Development_Life_Cycle
Systems Thinking, “Root Cause Analysis,” www.systems-thinking.org/rca/rootca.htm
M. R. Nelson, “Breaking out of the IT Silo: The Integration Maturity Model,” http://net.educause.edu/ir/library/pdf/ERB0506.pdf, March 15, 2005.
Wikipedia, “Capability Maturity Model Integration,” http://en.wikipedia.org/wiki/Capability_Maturity_Model_Integration
Wikipedia, “metrics,” http://en.wikipedia.org/wiki/Metrics
Wikipedia, “operational intelligence,” http://en.wikipedia.org/wiki/Operational_intelligence#Systems_management
Wikipedia, “UNIX process,” http://en.wikipedia.org/wiki/Unix_process
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Wikipedia, “call stack,” http://en.wikipedia.org/wiki/Call_stack
Wikipedia, “capacity planning,” http://en.wikipedia.org/wiki/Capacity_planning
Wikipedia, “capacity management,” http://en.wikipedia.org/wiki/Capacity_management
Application and Application software are interchangeable. Wikipedia, “application software,” http://en.wikipedia.org/wiki/Application_software
Wikipedia, “ITIL,” http://en.wikipedia.org/wiki/ITIL
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Sydor, M.J. (2010). Getting Started with APM. In: APM Best Practices. Apress. https://doi.org/10.1007/978-1-4302-3142-4_1
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DOI: https://doi.org/10.1007/978-1-4302-3142-4_1
Publisher Name: Apress
Print ISBN: 978-1-4302-3141-7
Online ISBN: 978-1-4302-3142-4
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